Privacy Policy.

The responsible party for your personal information is:

• Organisation: NativeChild Africa (Pty) Ltd
• Event organiser: Rallinca Media (Pty) Ltd
• Event: NativeChild Power Up Games 2026
• Website: www.powerupgames.co.za
• Email: comms@nativechild.co
• WhatsApp: 066 034 4578

We collect personal information from you in the following ways:

2.1 When you purchase a ticket

• Full name
• Email address
• Phone number
• Payment information (processed securely via powerupgames.co.za, Quicket, or Computicket. We do not store card details.)
• Ticket type and order reference number

2.2 When you submit the exhibitor, vendor, or sponsor enquiry form

• Full name
• Email address
• Phone number
• Business or brand name
• Nature of your enquiry

2.3 When you contact us directly

• Any personal information you provide in an email, WhatsApp message, or phone call

2.4 When you visit our website

• IP address
• Browser type and device information
• Pages visited and time spent on each page
• Referral source (how you found us)

2.5 When you attend the event

• Photographs, video, and audio recordings taken at the event by event staff, appointed content creators, or media

We use your personal information only for the purposes listed below. Each purpose is linked to a lawful basis under POPIA.

Processing and fulfilling your ticket purchase: Lawful basis: Contract

Sending you event updates, logistics, and important information before and after the event: Lawful basis: Legitimate interest

Responding to your enquiries about exhibiting, vending, or sponsoring: Lawful basis: Contract

Managing event entry, registration, and wristband allocation: Lawful basis: Contract

Complying with health, safety, and regulatory requirements: Lawful basis: Legal obligation

Using photographs or footage for marketing and CSI impact reporting: Lawful basis: Consent (see Section 6)

Sending you NativeChild brand communications, offers, and updates after the event: Lawful basis: Consent (by attending you opt in. See Section 7)

Improving our website and future events based on anonymised usage data: Lawful basis: Legitimate interest

We do not sell your personal information to anyone.

We may share your information with the following parties, only to the extent necessary:

4.1 Ticketing platforms

Tickets may be purchased directly on www.powerupgames.co.za, or via Quicket and Computicket. Where tickets are purchased on third-party platforms, these platforms operate their own privacy policies and are responsible for the security of payment data on their systems. We receive attendee information (name, email, ticket type) to manage event entry and communications.

4.2 Rallinca Media (Pty) Ltd

As the event organiser, Rallinca Media processes attendee, vendor, exhibitor, and sponsor information on behalf of NativeChild Africa (Pty) Ltd for event logistics and communications purposes only.

4.3 Service providers

We may share limited information with trusted service providers (e.g. email platforms, security, medical teams) where necessary for event operations. All service providers are bound by confidentiality obligations.

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy.

Ticket purchase records: 5 years (as required for financial and tax compliance)

Exhibitor, vendor, and sponsor enquiry records: 2 years

Event attendance records: 1 year

Website analytics data: Anonymised and retained indefinitely

Photographs and video: Retained indefinitely for marketing and CSI impact reporting, unless you request removal

After the applicable retention period, personal information is securely deleted or anonymised.

By attending the NativeChild Power Up Games 2026, you consent to being photographed, filmed, and recorded by event staff, appointed content creators, and media present at the event. Images and footage may be used for marketing, social media, editorial, and CSI impact reporting purposes.

If you do not wish to be photographed or filmed, please notify event staff at the information desk on arrival.

By bringing a minor to the event, the parent or guardian consents to that minor being photographed or filmed as part of general event coverage on the same terms as adult attendees.

NativeChild Africa (Pty) Ltd is a proudly South African haircare and lifestyle brand. By purchasing a ticket to or attending the Power Up Games 2026, you opt in to receive communications from NativeChild, which may include:

• Product launches and brand news
• Event announcements and community initiatives
• Special offers and promotions
• CSI and community impact updates

We will send these communications via email or WhatsApp using the contact details you provided at the time of ticket purchase or form submission.

You may opt out at any time by emailing comms@nativechild.co with the subject line UNSUBSCRIBE, or by replying STOP to any WhatsApp message from us. We will action all opt-out requests promptly and within 5 business days.

Our website uses cookies to improve your experience and help us understand how visitors use the site.

Essential cookies: Required for the website to function (e.g. session management, security). These cannot be disabled.

Analytics cookies: Help us understand how visitors interact with the website (e.g. Google Analytics). These collect anonymised data only.

Marketing cookies: Used to deliver relevant advertising and track the effectiveness of our campaigns (e.g. Meta Pixel, Google Ads).

You can manage your cookie preferences through your browser settings at any time.

Under the Protection of Personal Information Act, you have the following rights:

Right to access: You can request a copy of the personal information we hold about you.

Right to correction: You can request that we correct or update inaccurate personal information.

Right to deletion: You can request that we delete your personal information, subject to legal retention requirements.

Right to object: You can object to the processing of your personal information for direct marketing purposes.

Right to withdraw consent: Where processing is based on consent, you can withdraw that consent at any time.

Right to complain: You have the right to lodge a complaint with the Information Regulator if you believe your personal information has been mishandled.

To exercise any of these rights, email comms@nativechild.co. We will respond within 30 days.

If you are not satisfied with how we have handled your personal information, you have the right to lodge a complaint with:

The Information Regulator (South Africa) Email: inforegs@justice.gov.za Website: www.justice.gov.za/inforeg

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. These measures include secure data storage, access controls, and encrypted communications where applicable.

We cannot guarantee absolute security but commit to notifying affected individuals and the Information Regulator in the event of a data breach as required by POPIA.

The Power Up Games is a family event open to all ages. We do not knowingly collect personal information directly from children under the age of 18 without the consent of a parent or legal guardian.

Where a parent or guardian purchases a ticket or submits an enquiry on behalf of a minor, the parent or guardian is responsible for ensuring that the personal information provided is accurate and that they have authority to provide it on the minor’s behalf.

By bringing a minor to the event, the parent or guardian consents to that minor being photographed or filmed as part of general event coverage.

NativeChild Africa (Pty) Ltd reserves the right to update this Privacy Policy at any time. The most current version will always be published on our website. The date at the top of this document reflects when it was last updated.

Continued use of our website or attendance at our events following any update constitutes acceptance of the revised policy.

For any questions, requests, or concerns about this Privacy Policy or how we handle your personal information:

NativeChild Africa (Pty) Ltd Email: comms@nativechild.co WhatsApp: 066 034 4578

Governing law

This Privacy Policy is governed by the laws of the Republic of South Africa, including the Protection of Personal Information Act 4 of 2013 (POPIA).